Respond
HOW WE HELP
Unfortunately, the question is “when” not “if” you are going to suffer some form of cyber attack.
When a cyber attack is successful and you lose control of your systems, being able to respond and recover as quickly as possible is essential to the reputational and financial wellbeing of your company. It is at this time that the well tested Incident Response (IR) plan is implemented. The IR will undertake to:
- identify the means of attack,
- what has been compromised,
- eradicate instances of malware and when completely cleansed,
- enable the recovery of your systems back to an operational state.
If there is a suggestion that sensitive information has been accessed or stolen then investigating the exact nature, volume and owner of the information has to be undertaken.
Once the IR and data breach investigations have been completed, a post incident review should be undertaken, the results of which can be fed back into the Prevent and Detect phases of your Information Security Management lifecycle.
Incident Response
When the unthinkable happens and you are subject to a cyber attack, time is of the essence. The Cyber Collab team provide rapid response to detect and triage the nature of the attack, contain the breach to prevent further damage and enable you to recover from the incident as quickly and as safely as possible.
The team’s deep expertise, honed at leading global consultancy firms and government agencies, ensures you receive a calm and collaborative approach. They will remove the cyber criminals, ascertain how they entered your systems and repair the entry, before getting your organisation back operating safely.
Digital Forensics
Personal Identifiable Information (PII) Breach
In the event of a data breach, where personal identifiable information has been accessed, copied or stolen, there is a legal requirement to investigate what information has been taken and to whom it belongs.
Cyber Collab, leveraging the experience and skills from our sister company eDiscovery Collab, utilise specifically designed software to identify what personal identifiable information has been taken and to whom it belongs. This information can then be provided to your legal counsel to assess if any formal report of a data breach needs to be made to the Information Commissioner.
Prevent
Detect
Virtual Chief Information Security Officer
Frequently asked questions
What are common signs of a cyber attack?
Some common signs of a cyber attack include:
- Unusual login attempts, especially from unfamiliar locations.
- Slow or unresponsive systems without a clear reason.
- Files being encrypted, renamed or missing.
- Receiving complaints from clients or customers about strange emails or communications.
- Unexpected changes in your data or unauthorised financial transactions.
If you notice these signs, act quickly to investigate and contain the issue.
What are the first steps I should take to respond to a suspected cyberattack?
If you suspect a cyber attack, follow these steps:
- Notify your IT team / Service Provider.
- If your IT team suspects a cyber attack, the business owner should contact their cyber security insurance provider for instructions.
- Contact a cyber security specialist, if instructed by your insurer, so you can be guided through the investigation, containment and recovery process.
Time is critical so acting promptly can significantly reduce potential damage.
Do I need cyber insurance to work with Cyber Collab?
No, cyber insurance is not a requirement to engage our services.
If you do have cyber security insurance, we recommend you contact your insurer first to ensure you comply with your policy.
Having cyber insurance can help cover the costs of a cyber incident, such as response and recovery.
Whether or not you are insurance, Cyber Collab is here to assist you with friendly, expert guidance and tailored solutions.